Cookie & Privacy Policy

A cookie is a small text file which is transferred on to your computer, smartphone or tablet via your web browser. Cookies may be temporary (or “session”) cookies, which are only in use while you visit a website and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave a website until you delete them manually or your browser deletes them after a period of time.

Distilled cookies – Distilled use both session and permanent cookies to enable us to improve your use of our website when you visit, such as allowing you to login to your account, enabling swift and easy purchase of products from our store or enabling you to comment on our blog.

Third party cookies – In addition we also allow certain third parties (such as Google and other platforms) to use analytical and temporary tracking cookies on our website to compile aggregate information about the areas of our website that are visited most frequently and to track our own advertising. This information is used to enhance the content of our website, make your use of the website easier and to aid us in, and inform us of, the success of our own advertising elsewhere on the internet. We regard these cookies as minimally intrusive in terms of privacy.

A full list of the cookies used on our website can be found below.

Most web browser settings are set for you to accept both our own cookies and third party cookies. However, you are able to adjust those settings to manage which cookies you accept or reject. You may also use these settings to manually delete all cookies currently stored on your computer at any point. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites. We recommend that, for the highest functionality of our website, you accept both our own cookies and third party cookies, however if you wish to reject our own cookies you can configure your browser to do so.

Service

Cookie Name

Description

Privacy policy & opt out options

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports on general user traffic, conversion statistics and to help us improve the site. The cookies collect information anonymously.

http://www.google.com/policies/privacy/

KISSmetrics

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These cookies are used to collect information about how visitors use our site. We use the information to compile internal user conversion and site features usage statistics.

http://www.kissmetrics.com/user-privacy

Facebook

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These cookies allow users to “Like” pages and posts on our site and us to show the number of these in total.

https://www.facebook.com/about/privacy/

Twitter

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These cookies allow users to Tweet pages and posts on our site and us to show the number of these in total.

https://twitter.com/privacy

Google Website Optimizer

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We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website. We use Google Website Optimizer for this purpose

http://www.google.com/policies/privacy/

Adroll

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We use AdRoll to provide interest-based advertisements to show our ads on other websites. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. Tthe whole process is entirely anonymised.

http://www.adroll.com/about/privacy

Uservoice

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We use UserVoice to run the “Comments?” feature on our site to allow users to send us comments or queries. In order to leave a comment on our Website you must login to UserVoice and provide your email address. For this UserVoice’s cookies are needed.

http://www.uservoice.com/privacy/

Olark

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Olark provides the chat window you can see in the bottom right of the screen. They use various cookies to track what page you are currently viewing and to manage page loading resources.

http://www.olark.com/help

Cloudflare

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In order to protect our website from security threats such as hackers and to boost its performance, we route our DNS through CloudFlare.

https://www.cloudflare.com/security-policy

Chartbeat

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Chartbeat cookies are used to register if the user has visited our website before and to count traffic.

http://chartbeat.com/privacy/


Social Buttons - In order to implement the Social Media Buttons including Twitter, Facebook and Google+, and connect them to the relevant social networks and external sites, there are scripts running on our site from domains outside our control. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on our site. If you click on any of these buttons, these sites will be registering that action and may use that information. Please check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.