Monthly Archives: June 2007

Companies ‘break laws of online shopping’

…but no more than mail order companies… The Telegraph reports that the OFT (Office of Fair Trading) says most online businesses don’t know the law as it relates to consumers (for example, did you know that in the UK, consumers more >

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Wall Street Journal rubbishes Reputation Management

We came across an article in the Wall Street Journal via Reputation Advisor. It’s a shame the journalist didn’t speak to some of the more responsible elements of the reputation management industry while writing the article. It comes across as more >

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Confusion in Baroness Kingsmill’s calls for Google inquiry

Writing in the FT, Baroness Kingsmill (former deputy chairman of the Competition Commission) calls for an inquiry into Google‘s pseudo-monopoly (I found this via searchengineland). She positions it as a small-business issue, saying: by far the largest and most vulnerable more >

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BAM BAM – I’m in your diggz stealing your linkz

While toiling away trying to unlock the secrets of linkbait it occurred to me that there’s something missing from 90% of linkbait attempts (figure plucked from thin air). It might not stop them from being popular, they may well still more >

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Google incorporates user history into ad display

Google are now incorporating your personal search and click history into the display of adverts. You are likely to see this manifest itself as your ad disappearing when you carry out your searches. If you do the search a lot more >

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Online reviews: How to improve conversion rates without changing your site

We’ve just come across an article from Joost about making your reputation management look natural. It’s a good point and one that we thought was worth summarising here: The essential point is that someone doing a search for a company more >

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Helps you work, rest and get fat?

I did a search for ‘mars bar’ while doing some research for a reporter the other day and I noticed that the second result at Google is wikipedia, with a 2nd, indented result about deep fried mars bars (also at more >

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Competitive reputation monitoring

We’ve written before about the how to improve your online reputation as well as what we called aggressive reputation management where you attempt to rank for your competitors’ brands. There is another use for reputation monitoring, however, which is to more >

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How a simple mistake can cost your company $30,000

Have you ever made a mistake that cost your company $30,000? I suspect for most of us the answer is no, or at least we think the answer is no. What if the mistake was something that you didn’t even more >

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Using Reputation Monitor As A Link Building Tool

Recently I have been doing a lot of link-building for our clients, partly because it’s my job and partly because I just love SEO (all fanmail to my usual address please ) but mainly because I’ve recently come up with more >

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